Return Policy

Pomegranate Plaza Return Policy

We want you to be completely satisfied with your purchase from Pomegranate Plaza. If for any reason you are not, we're here to help make the return process smooth and easy.

Eligibility for Returns:

• Returns must be initiated within 21 days of receiving your product.
• To be eligible for a return, your clothing item(s) must be unworn, unwashed, undamaged, and in the same condition that you received them.
• Items must be returned with all original tags attached and in their original packaging.

How to Initiate a Return:

To initiate a return, please contact our customer service team at [Your Customer Service Email Address or Link to Contact Form] with your order number and the reason for your return. We will provide you with instructions on how to send your item(s) back to us.

Refunds:

Once your return is received and inspected, we will send you an email notification to confirm the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that original shipping charges are non-refundable.

Exchanges:

If you need to exchange an item for a different size or color, please contact us. Exchanges are subject to availability.

Return Shipping:

Customers are responsible for return shipping costs unless the item received is incorrect or defective. We recommend using a trackable shipping service or purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.

Non-Returnable Items:

Certain items may be marked as final sale and are not eligible for returns or exchanges. This will be clearly stated on the product page.